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Snapchat account deleted by mistake

You deleted your Snapchat or someone else did. The 30-day window explained.

Updated

Short answer. Snapchat keeps a deleted account for 30 days. Log in with your username and password during that time to reactivate it. After 30 days the account is gone.

Steps

Open the app.

What to do first

Here is the fuller version, step by step.

What to have ready

A list of any third-party apps or tweaks you used, so you can remove them.

Steps

  1. Open the app.
  2. Log in with the username, not the email.
  3. Confirm reactivation.

What to do first

Here is the fuller version, step by step.

  1. Read the message on the login screen. It says whether the lock is temporary or permanent.
  2. For a temporary lock, remove any unofficial apps, plugins or tweaks, wait, then unlock from accounts.snapchat.com or the app.
  3. For a permanent lock or ban, go to support.snapchat.com, choose 'My account is locked', and fill in the form.
  4. If you were hacked, reset the password by email or phone first. If both were changed, use Snapchat Support's hacked-account form.
  5. Use the official Snapchat app only, on your usual device.

What to have ready

How to word it

Things that slow it down

After you send it

When to ask for help

What to send

Please do not send passwords, login codes, card numbers or access tokens.

How it works with Ban Help

  1. Message us on WhatsApp or email with the username and a screenshot of the notice.
  2. We tell you honestly whether this is something we can help with. Terms are agreed with you before any work starts.
  3. We prepare the appeal and the supporting details, to go through the platform’s own channels.
  4. We stay in touch while you wait. The platform makes the final decision, and nobody can promise the outcome.

About Ban Help

Ban Help is an independent account recovery service. We help people and businesses with disabled, suspended, hacked and locked accounts on Instagram, Facebook, TikTok, Snapchat and Threads, Meta ad accounts and Business Manager, username claims and impersonation reports. Contact: WhatsApp +1 934 201 2490 or team@unbanz.com. Independent service. Not affiliated with Meta.

QUICK ANSWERS

Good to know.

Does Snapchat have phone support?

No. Support is through support.snapchat.com.

Can I get my Memories back?

If the account is restored, Memories usually return. Otherwise ask Support about a data download.

Why was my device banned?

Usually because of unofficial apps or several banned accounts on one device.

How long does a temporary Snapchat lock last?

Snapchat does not give one length for every lock. Many lift within about a day once unofficial apps are removed.

Tell us what you need.

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